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Do you deliver?

Grazing Box pricing is for customer pick-up from our Helensvale base, but we do offer delivery to locations on the Gold Coast – from 7am-5pm – at an additional cost of $30.  Please note, deliveries are only made to private addresses (no public park or beach locations).  For a delivery to the Gold Coast Hinterland, Tamborine Mountain, Logan, Brisbane, or northern New South Wales there is an additional delivery fee starting at $60.

Grazing Tables are delivered to and set-up at your private address – this is already included in the Grazing Table pricing.

How does set-up work for Grazing Tables?

Grazing Tables are set-up on your table surface in a covered/shaded or air-conditioned area (we will lay a food-safe paper base and we will require access to your event space between 1-3 hours prior to the event start time).  We do not charge an additional hire fee for the use of our equipment, styled to suit the chosen grazing menu – however, your invoice will have a $100 equipment deposit in addition the Grazing Table cost.  This amount will be refunded in full to you upon return of all equipment in good, clean condition to our Helensvale base within 48 hours of your event.  If there is loss or damage to our equipment in excess of this $100 equipment deposit amount, you will be separately invoiced for this additional amount.

How much notice is required?

If possible, we ask for one week’s notice for all bookings.  Booking dates are subject to availability and only secured upon deposit payment.  We will do everything possible to accommodate your booking request.

Do you cater for dietary requirements?

Yes, absolutely.  Our grazes are designed to be diet-friendly.  Please notify us when booking of any food allergies or special dietary requirements. Please note that some items may contain nuts and dairy.

How do we know you care about the food in your grazes?

At Picnic Perfection, we care about food safety and we are committed to preparing the highest quality food utilising the most current food hygiene standards.  We are licenced through the Gold Coast City Council, we hold relevant Food Safety Supervisor qualifications, and we are fully insured for both public and product liability.  All food preparation and delivery complies with the Food Act 2006.  We are committed to using only Australian grown fresh ingredients – sourced locally – wherever possible.

In addition, please be advised all grazes include foods which are classed as low to medium risk.  As such, it is important you make food safety for your guests the highest priority.  We will advise you at the time of your event as to how long it will be safe to continue offering grazing items to your guests. The maximum amount of time we would advise would be three hours.  After this time, remaining food would need to be disposed of.  Under no circumstances should food be refrigerated for later consumption.

Please note: menus subject to change based on market availability of seasonal produce.

How do I book and pay for a graze?

Two options exist for booking – via email or on 0417 791 425.

You grazing menu, booking date and time will be confirmed upon payment of 50% deposit (within seven days of quotation).  Final numbers and payment must be confirmed seven days prior to the booking date – after this, Picnic Perfection cannot accept a decrease in numbers but will accommodate small increases where possible.

Payment options include PayPal for Business or via electronic bank transfer.

What is the equipment hire deposit?

A $100 equipment hire deposit applies for all Grazing Table bookings (fully refundable upon return of all equipment in good, clean condition within 48 hours of event to our Helensvale base or we can collect for an additional $60).

Are cancellations possible?

Rescheduling is accepted subject to booking availability – with a minimum of one week’s notice. Cancellations made with more than one week’s notice will incur the loss of the deposit and cancellations with less than one week’s notice will forfeit the total booking cost.

 

Contact us with any other questions and we’ll be happy to help.